Usually within a few hours during business days, always within one full business day. If you haven't heard back in 48 hours, please re-send — we'd rather hear from you twice than miss you entirely.
You'll receive a confirmation email immediately. Our first reply typically asks 2 – 3 follow-up questions and proposes 2 – 3 times for a 30-minute discovery call. Nothing is committed until after that call.
No. "Not sure — help me figure it out" is a perfectly valid choice. We'll ask a few questions on the discovery call and recommend a fit. You're free to decline afterwards.
Yes — by appointment, on weekdays. We're happy to walk you through past work and have a conversation in person. The studio is a five-minute walk from the Indiranagar Metro station.
Yes. Roughly a third of our clients are outside India. We invoice internationally in USD and run calls in your time zone wherever possible. Email is usually the quickest way to reach us.
